iPhone v3.1 update issue

iPhone v3.1 update issue

On 09/09/09 apple released the updated ver. 3.1 os for the iPhone. I was very excited to read about it on apple.com website and couldn’t wait to get the update installed on my iphone 3G. The added features as described on apple.com are:

iPhone OS 3.1 also includes these features and updates:

  • Improved syncing for music, movies, TV shows, podcasts, and photos1
  • iTunes U content organization1
  • Redeem iTunes Gift Cards, codes, and certificates in the App Store
  • Display available iTunes account credits in the App Store and iTunes Store
  • Save video from Mail and MMS into Camera Roll
  • Option to ”Save as new clip” when trimming a video on iPhone 3GS
  • Better iPhone 3G Wi-Fi performance when Bluetooth is turned on
  • Remotely lock iPhone with a passcode via MobileMe
  • Use Voice Control on iPhone 3GS with Bluetooth headsets
  • Paste phone numbers into the keypad
  • Option to use Home button to turn on accessibility features on iPhone 3GS
  • Warn when visiting fraudulent websites in Safari (anti-phishing)
  • Improved Exchange calendar syncing and invitation handling
  • Fixes issue that cause some app icons to display incorrectly

Out of excitement I decided to update my iPhone OS to 3.1 and after that the worse happened. After the update I noticed that my contact list is blank. Then I got a popup warning like..”Microsoft Exchange requires encryption which is not supported on this device”, and I only had the option to disable the account. So my exchange emails disappeared, my calendar went empty and my contacts were gone, because all were in sync with my exchange. Then I thought I might be able to restore to my last version from the iTunes software update directory. Surprisingly enough, only the last version (v 3.1) was available there to restore to. So there was no way I could go back to v 3.0 or v 3.0.1. So now I have my iphone with no exhchange email, calendar or contact sync over the air. Later I had to manually sync my calendar and contacts through iTunes on the pc where I have exchange email set up in my outlook. I have all my contacts and up to date calendar events on my phone, but no email sync or over the air update of calendar events. I was reading about it through google search and found out that l am not the only unfortunate one. Apple has included exchange mail box security enforcement on the device (those are set up exchange server admins). So if your server admin enabled device side encryption, you are in back luck. Because iPhone 1G, 3G do not support device side encryption. iPhone 3GS support it, so 3GS users will not experience this problem. Hopefully apple will come up with a solution for the device. As for now, the apple support site is asking for exchange server admins to disable this security feature on the server, so that device side encryption is not enfoced. I do not think the server admins will be happy about this and it’s an acceptable solution.

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